What Kind of Language Should be Used to Communicate Effectively with People with Diabetes?

Abstract

People with diabetes experience more emotional stress than those without diabetes. One of the sources of this stress is the language used in verbal or written communication for people with diabetes and their relatives. Good use of language, which is the main tool of communication, in oral and / or written communication can build trust, increase the desire to apply the recommended treatment, support self-management and improve the quality of life. Good language use helps to reduce anxiety, build trust and improve diabetes management. Stigmatizing, offensive words and descriptions may have a negative impact on clinical outcomes and quality of life. This review has been prepared to raise awareness of the effects of the words and the meanings used in the diabetes treatment on people with diabetes during the treatment process, and to share suggestions for the language of diabetes spoken or written.